Description
The French Fitness Shasta Assisted Chin/Dip is a commercial-grade selectorized trainer built for two key upper-body movements: chin/pull-ups and dips. Its counterbalanced weight stack provides scalable resistance, making it suitable for both beginners learning proper form and advanced athletes progressing toward unassisted exercises.
Constructed from Main Tube Size: 50 mm × 100 mm × 3 mm, 11-gauge steel, this unit is built for long-term durability in heavy-use gyms and training facilities.
NOTE: This is the same machine as the French Fitness Tahoe Assisted Chin Dip except silver in color, no other differences. If you want this machine, but in black, please click the above link.
Extra info
Instructional video
Features
- Brand: French Fitness
- 11 Gauge Steel
- ASTM A36 steel frame ensures maximum structural integrity
- Each frame receives an electrostatic powder coat finish to ensure maximum adhesion and durability
- Nylon-coated cable meets U.S. military specifications
- Fiberglass-impregnated nylon pulleys feature sealed bearings
- Grips retained with aluminum collars, preventing them from slipping during use
- Hand grips are a durable urethane composite
- Solid-steel weight plates. Top weight plate is fitted with self-lubricating bushings
- Standard rear shrouds
- Weight selector pin magnetically locks in place and is connected to stack to prevent loss
Tech specs
- Paint Color: Silver
- Vinyl Color: Black
- Dimensions: 47" x 45" x 87" (119.4cm x 114.3cm x 220.9cm)
- Frame: Main Tube Size: 50mm x 100mm x 3mm, 11-gauge steel
- Handle Distances (Dip): Inward: 22" (55.9 cm); Outward: 24.8 (2.9 cm)"
- User Height Range: 4'11" to 6'5" (149.86cm to 195.58cm)
- Max User Weight: 350 lbs (158 kg)
- Product Weight: 529 lbs (240 kg)
- Accessories: Selector Pin (magnetically locking, tethered)
- Safety Features: Rear stack shrouds, non-slip step platforms
Weight Stacks
- Weight Stack: 212 lbs (96 kg)
- Weight Stack Increment: (15) 13.23 lbs (6 kg) Weight Plates + 14.33 lbs (6.5 kg) Top Plate
- Weight to Pulley Ratio: 1:1
- Includes (2) 5.5 lbs add-on plate adapter for incremental weight adjustments.
Side-by-Side Specifications
(French Fitness specs only from this page. Competitor specs/warranties/pricing verified from their official sources, never from FitnessSuperstore.com.)
| Feature | French Fitness Shasta Assisted Chin/Dip | Hammer Strength Select Assist Dip/Chin | Precor Resolute Dip/Chin Assist RMS0320 |
|---|---|---|---|
| Dimensions | 47″ L × 45″ W × 87″ H (119.4 × 114.3 × 220.9 cm) |
54″ L × 48″ W × 89″ H (137 × 122 × 226 cm) |
65″ L × 36″ W × 87″ H (165 × 91 × 221 cm) |
| Product Weight | 529 lbs (240 kg) |
555 lbs (252 kg) |
608 lbs (276 kg) |
| Weight Stack | 212 lbs (96 kg) | 235 lbs (107 kg) |
240 lbs (109 kg) |
| User Height Range | 4′11″ – 6′5″ (149.9 – 195.6 cm) |
Not published | Not published |
| Frame / Build | Main Tube: 50mm × 100mm × 3mm, 11-gauge steel |
Heavy-duty steel frame | Oversized steel frame |
| Machine / Finish Color | Silver (Tahoe = Black) |
Black/Platinum | Graphite/Black |
| Upholstery / Vinyl Color | Black | Black | Black |
| Warranty | Lifetime Frame, 10 Years Parts, 1 Year Labor | Warranty info available on Hammer Strength site | Warranty info available on Precor site |
Third-party product names are trademarks of their respective owners and are used solely to identify those products. Fitness Superstore / French Fitness is not affiliated with, sponsored, or endorsed by any third-party brand listed. Specifications and warranties shown are derived from manufacturers’ published materials as of October 26, 2025 and may change without notice.
Buying Guide
- Stack Options: Standard 212 lbs (96 kg) is suitable for most users.
- Color Selection: Shasta = Silver; Tahoe = Black. Functionally identical aside from finish.
- Durability: Built from 11-gauge, 50 mm × 100 mm × 3 mm tubing, ensuring long-term commercial use.
- Warranty: Full coverage with Lifetime Frame, 10 Years Parts, and 1 Year Labor.
- Space Efficiency: Compact footprint (47″ × 45″) is ideal for facilities with limited space.
Frequently Asked Questions
A: Assisted chin-ups (multi-grip) and assisted dips.
Q: What’s the difference between Shasta and Tahoe models?A: Only the color. Shasta is silver; Tahoe is black.
Q: What weight stack does it come with?A: Standard 212 lbs (96 kg).
Q: What user height range does it support?A: 4′11″ – 6′5″ (149.9 – 195.6 cm).
Q: What warranty does it include?A: Lifetime Frame, 10 Years Parts, 1 Year Labor (Commercial).
Warranty
- Lifetime Frame Warranty
- 10 Years Parts Warranty*
- 1 Year Labor Warranty*
*What is covered? See complete French Fitness Warranty details.
California Residents see Prop 65 WARNING
HOME PRODUCTS WARRANTY
Effective Date: January 4, 2021
This Warranty applies only to Products manufactured or distributed by French Fitness Inc. under the FRENCH FITNESS brand name.
1.1. This warranty for Home Products covers only those Products specifically designated with the FRENCH FITNESS HOME Warranty badge. These
machines should be used in a home, household or residential setting only for personal use by the original purchaser and extended family.
1.2. We
warrant that the FRENCH FITNESS HOME Products You have purchased is free from defects in materials or workmanship under normal use during the warranty period. This excludes paint and finish.
1.3.
The designation of Products covered by this warranty will be determined at Our sole discretion and stipulated at the owner’s manual.
1.4. During the warranty
period, We will at no additional charge, repair or replace (at Our option) the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Warranty under normal HOME use.
2. VOID WARRANTY
2.1. The warranty for FRENCH FITNESS HOME Products will become void if the machine is used outside a home, household, residential or personal setting.
2.2.
In other words, the warranty will become void if the machine is used in a:
2.2.1. Light commercial setting. A
light commercial facility is one (a) that does NOT charge monthly membership dues and (b) where the equipment would NOT be used by more than 50 people a day; such as in corporate facilities, offices, free-standing retail
establishments, restaurants, churches, small medical facilities, banks, hotels, apartments, condominiums, personal training studios, police and fire stations, and all other light commercial facilities that meet the
limitations listed above.
2.2.2. Commercial setting. A commercial facility is one (a) that charges monthly membership dues or (b) where the equipment
would be used by more than 50 people a day; such as in gyms, health clubs, fitness centers, professional athletics teams, prisons, military bases, government agencies, schools and colleges, hospitals, medical facilities,
rehabilitation centers, park and recreation departments, and all other commercial facilities that exceed the limitations listed above.
3. USA & CANADA
3.1. For Products within USA and Canada, the warranty covers ALL parts for a period 10 Years
from the date of purchase.
3.2. The warranty also covers labor for a period 1 Year from the date
of purchase.
4. INTERNATIONAL WARRANTY
4.1. Outside USA and Canada, the warranty covers ALL parts for a period 3 Years from the date of purchase.
4.2.
The warranty does NOT cover labor.
4.3. We do, however, have technicians available by phone and email who can walk You through installing or diagnosing the issue,
and appropriate part to replace.
5. PARTS
5.1. We will cover all shipping charges related to shipping warrantied parts. Please also note that new Products will include the manufacturer’s warranty, which may
or may not be valid for items shipped outside the USA and Canada.
5.2. If We send parts under the Warranty to You, You agree to return any unused / defective
/ old parts using a return shipping label that We will provide.
5.3. Failure to return any unused / defective / old parts with the
will void the warranty.
5.4. In repairing the Product, We may replace defective parts or, at Our option, serviceable used parts that are equivalent to
new parts in performance. All exchanged parts and Products replaced under this warranty will become Our property. We reserve the right to change manufacturers of any part to cover any existing warranty.
6. SERVICE
6.1. A technician will be dispatched within 1-2 weeks of notification of the service request.
6.2. Warranty
service in Northern California will be performed by Our in house technicians.
6.3. Warranty service outside Northern California will be performed by a trusted
member of Our nationwide network of technicians.
6.4. The warranty will be void if the customer fails to show for a scheduled service call
with a technician, unless the customer pays the technician directly. There will be a trip charge as soon as the technician is dispatched. If the customer fails to show for a scheduled service and does not communicate
with the technician, the customer will be responsible for the trip charge.
7. INCLUSIONS
The Warranty covers the following:
7.1. Any mechanical or electronic issues whatsoever, which are causing the machine to not work like new.
7.2.
Within USA and Canada, 100% labor costs and unlimited on-site technician diagnostic and repair visits.
7.3. 100% parts replacement including structural moving
parts such as bearings, pulleys, cables, motors, and batteries, etc. (if causing the machine to not function).
7.4. Wearable parts such as heart rate monitors,
pedals, treadmill decks, running belts, and track wheels, etc. (if causing the machine to not function).
7.5. Software issues including error screen messages,
program malfunctions, and console resets.
8. EXCLUSIONS
8.1. Any mechanical, software and cosmetic issue that is a direct result of improper use, physical damage, or the user engaging in an activity which the operational manual specifically warns against doing or caused by the user disassembling/reassembling the machine.8.2. Cosmetic defects including but not limited to scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless the Product has such defect upon receipt of the machine.
8.2.1. If there are any cosmetic defects on arrival, please contact Us within a week of delivery so We can fix the issue. If We are not notified within a week, it will not be covered.
8.3. Water, fire, heat, wind, or elemental damages, such as when the machine being left in an outdoor setting. Leaving the machine outdoors causes the machine to wear and deteriorate significantly quicker than indoors. Garage settings may be covered by the warranty.
8.4. Total Loss. If the Product or major parts of the machine are reported as stolen, missing or lost, the warranty will be void.
8.5. This Warranty does not extend to any Product not purchased from the French Fitness website or from an authorized French Fitness reseller.
8.6. This Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Us; (c) by modification of the Product; (d) as a result of service by anyone other than Us or Our authorized warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Customer is also responsible for reasonable and necessary maintenance. Reasonable and necessary maintenance includes proper cleaning and lubrication as specified in the owner's manual.
8.7. This warranty will not be extended to any product whose serial number has been removed, altered, or defaced.
8.8. This warranty does not cover service calls made to instruct owners on how to operate this equipment.
8.9. This warranty does not cover customer instruction, installation, set-up, or adjustments.
8.10. Should any Product submitted for Warranty service be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by the customer upon Our receipt of payment or acceptable arrangement of payment.
9. IMPORTANT ADDITIONAL TERMS AND RESTRICTIONS
9.1. Your sales receipt, showing the date of purchase of the Product, is Your proof of the date of purchase. You must present the proof-of-purchase documents
(including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this warranty.
9.2.
The warranty period starts the moment the Product is in Your possession or delivered to You.
9.3. The warranty extends only to the original purchaser.
It is not transferable to anyone who subsequently purchases the Product.
9.4. This warranty becomes VALID ONLY if the Product is assembled and installed according
to the instructions and directions included with the Product.
10. HOW TO REDEEM WARRANTY
10.1. To redeem this warranty, You must Contact Us.
10.2. We may elect to send a new part to
remedy the defect.
10.3. However in some cases, We may need to directly repair or entirely replace the equipment. You then must return the Product in its original container (or
equivalent) to the address that We will provide. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges associated with transportation of the Product. You are
responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment or return.
10.4. We will not accept any Product returned on a freight collect
basis or outside of Our normal business hours.
11. DISCLAIMER
11.1. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, WE MAKE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. WE EXPRESSLY DISCLAIM ALL WARRANTIES NOT STATED IN THIS WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS WARRANTY. NEITHER WE NOR ANY OF OUR AFFILIATES SHALL BE RESPONSIBLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSION MAY NOT APPLY TO YOU.
11.2. This warranty gives You specific legal rights and You may also have other rights that may vary from state to state. This is the only express
warranty applicable to French Fitness branded products. We neither assume nor authorize anyone to assume for it any other express warranty.
LIGHT COMMERCIAL PRODUCTS WARRANTY
Effective Date: January 4, 2021
This Warranty applies only to Products manufactured or distributed by French Fitness Inc. under the FRENCH FITNESS brand name.
1.1. This warranty for Light Commercial Products covers only those Products specifically designated with the FRENCH FITNESS LIGHT COMMERCIAL Warranty
badge. These machines should be used in a light commercial setting.
1.2. A light commercial facility is one (a) that does NOT charge monthly membership
dues and (b) where the equipment would NOT be used by more than 50 people a day; such as in corporate facilities, offices, free-standing retail establishments, restaurants, churches, small medical facilities, banks,
hotels, apartments, condominiums, personal training studios, police and fire stations, and all other light commercial facilities that meet the limitations listed above.
1.3.
We warrant that the FRENCH FITNESS LIGHT COMMERCIAL Products You have purchased is free from defects in materials or workmanship under normal use during the warranty
period. This excludes paint and finish.
1.4. The designation of Products covered by this warranty will be determined at Our sole discretion and stipulated at the owner’s manual.
1.5.
During the warranty period, We will at no additional charge, repair or replace (at Our option) the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Warranty under normal LIGHT COMMERCIAL
use.
2. VOID WARRANTY
2.1. The warranty for FRENCH FITNESS LIGHT COMMERCIAL Products will become void if the machine is used outside a light commercial setting.
2.2.
In other words, the warranty will become void if the machine is used in a Commercial setting. A commercial facility is one (a) that charges monthly membership dues or (b) where the equipment would
be used by more than 50 people a day; such as in gyms, health clubs, fitness centers, professional athletics teams, prisons, military bases, government agencies, schools and colleges, hospitals, medical facilities,
rehabilitation centers, park and recreation departments, and all other commercial facilities that exceed the limitations listed above.
3. USA & CANADA
3.1. For Products within USA and Canada, the warranty covers ALL parts for a period 10 Years
from the date of purchase.
3.2. The warranty also covers labor for a period 1 Year from the date
of purchase.
4. INTERNATIONAL WARRANTY
4.1. Outside USA and Canada, the warranty covers ALL parts for a period 3 Years from the date of purchase.
4.2.
The warranty does NOT cover labor.
4.3. We do, however, have technicians available by phone and email who can walk You through installing or diagnosing the issue,
and appropriate part to replace.
5. Parts
5.1. We will cover all shipping charges related to shipping warrantied parts.
Please also note that new Products will include the manufacturer’s warranty, which may or may not be valid for items shipped outside the USA and Canada.
5.2.
If We send parts under the Warranty to You, You agree to return any unused / defective / old parts using a return shipping label that We will provide.
5.3. Failure
to return any unused / defective / old parts with the will void the warranty.
5.4. In repairing the Product, We may replace
defective parts or, at Our option, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and Products replaced under this warranty will become Our property. We reserve the right
to change manufacturers of any part to cover any existing warranty.
6. SERVICE
6.1. A technician will be dispatched within 1-2 weeks of notification of the service request.
6.2. Warranty
service in Northern California will be performed by Our in house technicians.
6.3. Warranty service outside Northern California will be performed by a trusted
member of Our nationwide network of technicians.
6.4. The warranty will be void if the customer fails to show for a scheduled service call
with a technician, unless the customer pays the technician directly. There will be a trip charge as soon as the technician is dispatched. If the customer fails to show for a scheduled service and does not communicate
with the technician, the customer will be responsible for the trip charge.
7. INCLUSIONS
The Warranty covers the following:
7.2. Within USA and Canada, 100% labor costs and unlimited on-site technician diagnostic and repair visits.
7.3. 100% parts replacement including structural moving parts such as bearings, pulleys, cables, motors, and batteries, etc. (if causing the machine to not function).
7.4. Wearable parts such as heart rate monitors, pedals, treadmill decks, running belts, and track wheels, etc. (if causing the machine to not function).
7.5. Software issues including error screen messages, program malfunctions, and console resets.
8. EXCLUSIONS
8.1. Any mechanical, software and cosmetic issue that is a direct result of improper use, physical damage, or the user engaging in an activity which the operational manual specifically warns against doing or caused by the user disassembling/reassembling the machine.8.2. Cosmetic defects including but not limited to scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless the Product has such defect upon receipt of the machine.
8.2.1. If there are any cosmetic defects on arrival, please contact Us within a week of delivery so We can fix the issue. If We are not notified within a week, it will not be covered.
8.3. Water, fire, heat, wind, or elemental damages, such as when the machine being left in an outdoor setting. Leaving the machine outdoors causes the machine to wear and deteriorate significantly quicker than indoors. Garage settings may be covered by the warranty.
8.4. Total Loss. If the Product or major parts of the machine are reported as stolen, missing or lost, the warranty will be void.
8.5. This Warranty does not extend to any Product not purchased from the French Fitness website or from an authorized French Fitness reseller.
8.6. This Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Us; (c) by modification of the Product; (d) as a result of service by anyone other than Us or Our authorized warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Customer is also responsible for reasonable and necessary maintenance. Reasonable and necessary maintenance includes proper cleaning and lubrication as specified in the owner's manual.
8.7. This warranty will not be extended to any product whose serial number has been removed, altered, or defaced.
8.8. This warranty does not cover service calls made to instruct owners on how to operate this equipment.
8.9. This warranty does not cover customer instruction, installation, set-up, or adjustments.
8.10. Should any Product submitted for Warranty service be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by the customer upon Our receipt of payment or acceptable arrangement of payment.
9. IMPORTANT ADDITIONAL TERMS AND RESTRICTIONS
9.1. Your sales receipt, showing the date of purchase of the Product, is Your proof of the date of purchase. You must present the proof-of-purchase documents
(including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this warranty.
9.2.
The warranty period starts the moment the Product is in Your possession or delivered to You.
9.3. The warranty extends only to the original purchaser.
It is not transferable to anyone who subsequently purchases the Product.
9.4. This warranty becomes VALID ONLY if the Product is assembled and installed according
to the instructions and directions included with the Product.
10. HOW TO REDEEM WARRANTY
10.1. To redeem this warranty, You must Contact Us.
10.2. We may elect to send a new part to
remedy the defect.
10.3. However in some cases, We may need to directly repair or entirely replace the equipment. You then must return the Product in its original container (or
equivalent) to the address that We will provide. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges associated with transportation of the Product. You are
responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment or return.
10.4. We will not accept any Product returned on a freight collect
basis or outside of Our normal business hours.
11. DISCLAIMER
11.1. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, WE MAKE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. WE EXPRESSLY DISCLAIM ALL WARRANTIES NOT STATED IN THIS WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS WARRANTY. NEITHER WE NOR ANY OF OUR AFFILIATES SHALL BE RESPONSIBLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSION MAY NOT APPLY TO YOU.
11.2. This warranty gives You specific legal rights and You may also have other rights that may vary from state to state. This is the only express
warranty applicable to French Fitness branded products. We neither assume nor authorize anyone to assume for it any other express warranty.
COMMERCIAL PRODUCTS WARRANTY
Effective Date: January 4, 2021
This Warranty applies only to Products manufactured or distributed by French Fitness Inc. under the FRENCH FITNESS brand name.
1.1. This warranty for COMMERCIAL Products covers only those Products specifically designated with the FRENCH FITNESS COMMERCIAL Warranty
badge. These machines should be used in a commercial setting.
1.2. A commercial facility is one (a) that charges monthly membership dues or (b) where
the equipment is used by more than 50 people a day; such as in gyms, health clubs, fitness centers, professional athletics teams, prisons, military bases, government agencies, schools and colleges, hospitals, medical
facilities, rehabilitation centers, park and recreation departments, and all other commercial facilities that exceed the limitations listed above.
1.3. We
warrant that the FRENCH FITNESS COMMERCIAL Products You have purchased is free from defects in materials or workmanship under normal use during the warranty
period. This excludes paint and finish.
1.4. The designation of Products covered by this warranty will be determined at Our sole discretion and stipulated at the owner’s manual.
1.5.
During the warranty period, We will at no additional charge, repair or replace (at Our option) the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Warranty under normal COMMERCIAL
use.
2.1. For Products within USA and Canada, the warranty covers ALL parts for a period 10 Years
from the date of purchase.
2.2. The warranty also covers labor for a period 1 Year from the date of purchase.
3. INTERNATIONAL WARRANTY
3.1. Outside USA and Canada, the warranty covers ALL parts for a period 3 Years from the date of purchase.3.2. The warranty does NOT cover labor.
3.3. We do, however, have technicians available by phone and email who can walk You through installing or diagnosing the issue, and appropriate part to replace.
4. PARTS
4.1. We will cover all shipping charges related to shipping warrantied parts. Please also note that new Products will include the manufacturer’s warranty, which
may or may not be valid for items shipped outside the USA and Canada.
4.2. If We send parts under the Warranty to You, You agree to return any unused / defective
/ old parts using a return shipping label that We will provide.
4.3. Failure to return any unused / defective / old parts with
the will void the warranty.
4.4. In repairing the Product, We may replace defective parts or, at Our option, serviceable used parts that are equivalent
to new parts in performance. All exchanged parts and Products replaced under this warranty will become Our property. We reserve the right to change manufacturers of any part to cover any existing warranty.
5. SERVICE
5.1. A technician will be dispatched within 1-2 weeks of notification of the service request.
5.2. Warranty
service in Northern California will be performed by Our in house technicians.
5.3. Warranty service outside Northern California will be performed by a trusted
member of Our nationwide network of technicians.
5.4. The warranty will be void if the customer fails to show for a scheduled service call
with a technician, unless the customer pays the technician directly. There will be a trip charge as soon as the technician is dispatched. If the customer fails to show for a scheduled service and does not communicate
with the technician, the customer will be responsible for the trip charge.
6. INCLUSIONS
The Warranty covers the following:
6.1. Any mechanical or electronic issues whatsoever, which are causing the machine to not work like new.
6.2.
Within USA and Canada, 100% labor costs and unlimited on-site technician diagnostic and repair visits.
6.3. 100% parts replacement including structural moving
parts such as bearings, pulleys, cables, motors, and batteries, etc. (if causing the machine to not function).
6.4. Wearable parts such as heart rate monitors,
pedals, treadmill decks, running belts, and track wheels, etc. (if causing the machine to not function).
6.5. Software issues including error screen messages,
program malfunctions, and console resets.
7. EXCLUSIONS
7.1. Any mechanical, software and cosmetic issue that is a direct result of improper use, physical damage, or the user engaging in an activity which the operational manual specifically warns against doing or caused by the user disassembling/reassembling the machine.7.2. Cosmetic defects including but not limited to scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless the Product has such defect upon receipt of the machine.
7.2.1. If there are any cosmetic defects on arrival, please contact Us within a week of delivery so We can fix the issue. If We are not notified within a week, it will not be covered.
7.3. Water, fire, heat, wind, or elemental damages, such as when the machine being left in an outdoor setting. Leaving the machine outdoors causes the machine to wear and deteriorate significantly quicker than indoors. Garage settings may be covered by the warranty.
7.4. Total Loss. If the Product or major parts of the machine are reported as stolen, missing or lost, the warranty will be void.
7.5. This Warranty does not extend to any Product not purchased from the French Fitness website or from an authorized French Fitness reseller.
7.6. This Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Us; (c) by modification of the Product; (d) as a result of service by anyone other than Us or Our authorized warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Customer is also responsible for reasonable and necessary maintenance. Reasonable and necessary maintenance includes proper cleaning and lubrication as specified in the owner's manual.
7.7. This warranty will not be extended to any product whose serial number has been removed, altered, or defaced.
7.8. This warranty does not cover service calls made to instruct owners on how to operate this equipment.
7.9. This warranty does not cover customer instruction, installation, set-up, or adjustments.
7.10. Should any Product submitted for Warranty service be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by the customer upon Our receipt of payment or acceptable arrangement of payment.
8. IMPORTANT ADDITIONAL TERMS AND RESTRICTIONS
8.1. Your sales receipt, showing the date of purchase of the Product, is Your proof of the date of purchase. You must present the proof-of-purchase documents
(including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this warranty.
8.2.
The warranty period starts the moment the Product is in Your possession or delivered to You.
8.3. The warranty extends only to the original purchaser.
It is not transferable to anyone who subsequently purchases the Product.
8.4. This warranty becomes VALID ONLY if the Product is assembled and installed according
to the instructions and directions included with the Product.
9. HOW TO REDEEM WARRANTY
9.1. To redeem this warranty, You must Contact Us.
9.2.
We may elect to send a new part to remedy the defect.
9.3. However in some cases, We may need to directly repair or entirely replace the equipment. You then
must return the Product in its original container (or equivalent) to the address that We will provide. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges
associated with transportation of the Product. You are responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment or return.
9.4.
We will not accept any Product returned on a freight collect basis or outside of Our normal business hours.
10. DISCLAIMER
10.1. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, WE MAKE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. WE EXPRESSLY DISCLAIM ALL WARRANTIES NOT STATED IN THIS WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS WARRANTY. NEITHER WE NOR ANY OF OUR AFFILIATES SHALL
BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU.
10.2. This warranty gives You specific legal rights and You may also have other rights that may vary from state to state. This
is the only express warranty applicable to French Fitness branded products. We neither assume nor authorize anyone to assume for it any other express warranty.
