The French Fitness FFB Black Elite Smith Machine features an open frame design and high head clearance for easy access and movement. The 11-gauge flat oval steel frame is highly resistant to chipping or scratching because of the two layer anti-static powder coating. Has 6 weight horns that can hold multiple weight-plate sizes.
NOTE: This is the same machine as the French Fitness FFS Silver Elite Smith Machine except black in color, no other differences. If you want this machine, but in silver, please click the above link.
Please note that Olympic Weight Plates are not included and sold separately.
Below are the features that make the French Fitness FFB Black Elite Smith Machine a reliable, high-performing choice for commercial strength facilities:
11-gauge flat oval steel frame: Built to withstand frequent daily use in commercial gyms and training centers.
Open-frame design with high head clearance: Allows easy access and accommodates a wide range of user heights and exercises.
Counterbalanced Olympic Smith bar: Reduces effective bar weight for smoother starts and controlled lifting.
Electrostatic powder-coated finish: Two-layer coating improves durability and resistance to surface wear.
Eight standard weight horns: Supports both active loading and integrated plate storage.
Rubber-protected base: Standard rubber feet help protect flooring and reduce movement during use.
Durable urethane hand grips: Non-absorbent and wear-resistant grips retained with aluminum collars to prevent slipping.
Tech specs
Color: Black
Frame Material: 11-gauge flat oval steel
Steel Tube Size: 2.5" × 4.5"
Welding Method: TIG welded
Finish: Electrostatic powder coat
Max Training Weight: 630 lbs (285 kg)
Vertical height between Bar Supports: 6" (16 cm)
Max Bar Capacity: 7-45 lbs (6-25 kg) plates per side of the bar
Smith Bar Length: 7 ft (84 in)
Smith Bar Weight: 55 lbs (24.9 kg)
Counterbalance Weight: (2) 19 lbs = 38 lbs total (17.2 kg total)
Effective Bar Feel: 17 lbs (7.7 kg)
Weight Horns: 8
Weight Horn Capacity: 5 x 45 lbs (20 kg) plates per weight
Max User Weight: 350 lbs (158 kg)
Product Weight: 452 lbs (205 kg)
Dimensions (L x W x H): 49" x 87" x 94" (1240 x 2210 x 2370 mm)
Side-by-Side Specification
See how the French Fitness FFB Black Elite Smith Machine compares to other commercial Smith machines using published specifications.
Feature
French Fitness FFB Black Elite (New)
Life Fitness Signature Series (Remanufactured)
Matrix Magnum Smith Machine (New)
Condition
New
Remanufactured
New
Grade
Commercial
Commercial
Commercial
Warranty
Lifetime Frame + 10Y Parts + 1Y Labor
1Y Parts & Labor (extendable)
Manufacturer standard
Bar Path
7-degree angled
7-degree angled
Vertical Smith
Product Weight
452 lbs (205 kg)
580 lbs (263 kg)
569 lbs (258 kg)
Max Training Weight
630 lbs (285 kg)
Not published
540 lbs (245 kg)
Frame Construction
11-gauge steel
11-gauge steel
Heavy-duty steel
Weight Horns
8
Not published
8
Finish
Electrostatic powder coat
Electrostatic powder coat
Two-coat powder process
Best For
Facilities seeking new, high-capacity value
Buyers wanting premium brand remanufactured
Premium facilities prioritizing brand
Third-party product names are trademarks of their respective owners and are used solely to identify those products.
Fitness Superstore / French Fitness is not affiliated with, sponsored, or endorsed by any third-party brand listed.
Specifications and warranties shown are derived from manufacturers’ published materials as of January 31 2026 and may change without notice.
Buying Guide
Use this guide to determine whether the FFB Black Elite Smith Machine is the right fit for your facility:
Evaluate training style: Ideal for controlled bar path lifting, general strength programs, and assisted squatting or pressing.
Consider space requirements: Tall frame with a defined footprint, suitable for commercial strength areas.
Assess user range: Counterbalanced bar supports beginners while still accommodating heavy lifters.
Plan for durability: Designed for facilities that need long-term reliability without premium brand pricing.
A High-Capacity Commercial Smith Machine Built for Daily Use
The French Fitness FFB Black Elite Smith Machine delivers commercial-grade construction, high training capacity, and an open-frame design that supports a wide range of strength exercises.
With its counterbalanced Smith bar, durable steel frame, and integrated weight storage, it offers a practical alternative to premium-priced Smith machines without sacrificing performance.
Frequently Asked Questions
1. How does a counterbalanced Smith machine feel in everyday training?
A counterbalanced Smith machine feels lighter at the start of the lift, which many people notice most during warm-ups or when learning new movements. This makes it easier to practice form, build confidence, and progress gradually without feeling forced into heavier starting loads. In a busy gym, it also helps a wider range of members share the same machine comfortably.
2. Is a Smith machine useful if someone already trains with free weights?
Yes, because it provides a consistent bar path that can be useful for higher-rep work, fatigue sets, and days when someone wants more structure. Many lifters use a Smith machine for accessories like split squats, calf raises, rows, and shrugs, especially when they want stability and repeatable positioning. It can also be a practical option when racks are busy and members still want to get quality work done.
3. What should gym owners consider for placement and day-to-day traffic flow?
Most gyms place Smith machines where there is room on both sides for plate loading, walking lanes, and safe entry and exit. It helps to keep plates nearby or rely on the built-in weight horns so members are not carrying heavy plates across the floor. Giving the machine extra clearance reduces congestion and makes the area safer during peak hours.
4. How do members usually use a Smith machine beyond squats and bench-style presses?
In everyday routines, members commonly use Smith machines for lunges, split squats, calf raises, bent-over rows, shrugs, and controlled rack pulls. The fixed bar travel makes it easier to maintain consistent positioning when someone is fatigued or training alone. That exercise variety is one reason Smith machines stay in constant rotation in commercial gyms.
5. What’s a reasonable maintenance routine for a plate loaded Smith machine?
Most facilities wipe the machine daily and check that the bar hooks, stops, and contact points stay clean and functional. Periodic inspections for bolt tightness and smooth bar travel help prevent small issues from turning into downtime. Because it is plate loaded and does not rely on electronics or stacks, upkeep is typically straightforward in commercial settings.
1.1. This warranty for Home Products covers only those Products specifically designated with the FRENCH FITNESS HOME Warranty badge. These
machines should be used in ahome, household or residential setting only for personal use by the original purchaser and extended family. 1.2. We
warrant that the FRENCH FITNESS HOME Products You have purchased is free from defects in materials or workmanship under normal use during the warranty period. This excludes paint and finish. 1.3.
The designation of Products covered by this warranty will be determined at Our sole discretion and stipulated at the owner’s manual. 1.4. During the warranty
period, We will at no additional charge, repair or replace (at Our option) the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Warranty under normal HOME use.
2. VOID WARRANTY
2.1. The warranty for FRENCH FITNESS HOME Products will become void if the machine is used outside a home, household, residential or personal setting. 2.2.
In other words, the warranty will become void if the machine is used in a: 2.2.1. Light commercial setting. A
light commercial facility is one (a) that does NOT charge monthly membership dues and (b) where the equipment would NOT be used by more than 50 people a day; such as in corporate facilities, offices, free-standing retail
establishments, restaurants, churches, small medical facilities, banks, hotels, apartments, condominiums, personal training studios, police and fire stations, and all other light commercial facilities that meet the
limitations listed above. 2.2.2. Commercial setting. A commercial facility is one (a) that charges monthly membership dues or (b) where the equipment
would be used by more than 50 people a day; such as in gyms, health clubs, fitness centers, professional athletics teams, prisons, military bases, government agencies, schools and colleges, hospitals, medical facilities,
rehabilitation centers, park and recreation departments, and all other commercial facilities that exceed the limitations listed above.
4.1. Outside USA and Canada, the warranty covers ALL parts for a period 3 Yearsfromthe date of purchase. 4.2.
The warranty does NOT cover labor. 4.3. We do, however, have technicians available by phone and email who can walk You through installing or diagnosing the issue,
and appropriate part to replace.
5. PARTS
5.1. We will cover all shipping charges related to shipping warrantied parts. Please also note that new Products will include the manufacturer’s warranty, which may
or may not be valid for items shipped outside the USA and Canada. 5.2. If We send parts under the Warranty to You, You agree to return any unused / defective
/ old parts using a return shipping label that We will provide. 5.3. Failure to return any unused / defective / old parts with the
will void the warranty. 5.4. In repairing the Product, We may replace defective parts or, at Our option, serviceable used parts that are equivalent to
new parts in performance. All exchanged parts and Products replaced under this warranty will become Our property. We reserve the right to change manufacturers of any part to cover any existing warranty.
6. SERVICE
6.1. A technician will be dispatched within 1-2 weeks of notification of the service request. 6.2. Warranty
service in Northern California will be performed by Our in house technicians. 6.3. Warranty service outside Northern California will be performed by a trusted
member of Our nationwide network of technicians. 6.4. The warranty will be void if the customer fails to show for a scheduled service call
with a technician, unless the customer pays the technician directly. There will be a trip charge as soon as the technician is dispatched. If the customer fails to show for a scheduled service and does not communicate
with the technician, the customer will be responsible for the trip charge.
7. INCLUSIONS
The Warranty covers the following:
7.1. Any mechanical or electronic issues whatsoever, which are causing the machine to not work like new. 7.2.
Within USA and Canada, 100% labor costs and unlimited on-site technician diagnostic and repair visits. 7.3. 100% parts replacement including structural moving
parts such as bearings, pulleys, cables, motors, and batteries, etc. (if causing the machine to not function). 7.4. Wearable parts such as heart rate monitors,
pedals, treadmill decks, running belts, and track wheels, etc. (if causing the machine to not function). 7.5. Software issues including error screen messages,
program malfunctions, and console resets.
8.1. Any mechanical, software and cosmetic issue that is a direct result of improper use, physical damage, or the user engaging in an activity which
the operational manual specifically warns against doing or caused by the user disassembling/reassembling the machine. 8.2. Cosmetic defects including
but not limited to scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless the Product has such defect upon receipt of the machine. 8.2.1.
If there are any cosmetic defects on arrival, please contact Us within a week of delivery so We can fix the issue. If We are not notified within a week, it will not be covered. 8.3.
Water, fire, heat, wind, or elemental damages, such as when the machine being left in an outdoor setting. Leaving the machine outdoors causes the machine to wear and deteriorate significantly quicker than indoors.
Garage settings may be covered by the warranty. 8.4. Total Loss. If the Product or major parts of the machine are reported as stolen, missing or lost,
the warranty will be void. 8.5. This Warranty does not extend to any Product not purchased from the French Fitness website or from an authorized French Fitness
reseller. 8.6. This Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or
abuse;
(b) by the use of parts not manufactured or sold by Us; (c) by modification of the Product; (d) as a result of service by anyone other than Us or Our authorized warranty service
provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Customer is also responsible for reasonable and necessary maintenance. Reasonable
and necessary maintenance includes proper cleaning and lubrication as specified in the owner's manual. 8.7. This warranty will not be extended to any product whose
serial number has been removed, altered, or defaced. 8.8. This warranty does not cover service calls made to instruct owners on how to operate this equipment. 8.9.
This warranty does not cover customer instruction, installation, set-up, or adjustments. 8.10. Should any Product submitted for Warranty service be found to be ineligible, an estimate
of repair cost will be furnished and the repair will be made if requested by the customer upon Our receipt of payment or acceptable arrangement of payment.
9. IMPORTANT ADDITIONAL TERMS AND RESTRICTIONS
9.1. Your sales receipt, showing the date of purchase of the Product, is Your proof of the date of purchase. You must present the proof-of-purchase documents
(including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this warranty. 9.2.
The warranty period starts the moment the Product is in Your possession or delivered to You. 9.3. The warranty extends only to the original purchaser.
It is not transferable to anyone who subsequently purchases the Product. 9.4. This warranty becomes VALID ONLY if the Product is assembled and installed according
to the instructions and directions included with the Product.
10. HOW TO REDEEM WARRANTY
10.1. To redeem this warranty, You must Contact Us. 10.2. We may elect to send a new part to
remedy the defect. 10.3. However in some cases, We may need to directly repair or entirely replace the equipment. You then must return the Product in its original container (or
equivalent) to the address that We will provide. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges associated with transportation of the Product. You are
responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment or return. 10.4. We will not accept any Product returned on a freight collect
basis or outside of Our normal business hours.
11. DISCLAIMER
11.1. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, WE MAKE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. WE EXPRESSLY DISCLAIM ALL WARRANTIES NOT STATED IN THIS WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS WARRANTY. NEITHER WE NOR ANY OF OUR AFFILIATES SHALL BE RESPONSIBLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSION MAY NOT APPLY TO YOU. 11.2. This warranty gives You specific legal rights and You may also have other rights that may vary from state to state. This is the only express
warranty applicable to French Fitness branded products. We neither assume nor authorize anyone to assume for it any other express warranty.
LIGHT COMMERCIAL PRODUCTS WARRANTY
Effective Date: January 4, 2021
This Warranty applies only to Products manufactured or distributed by French Fitness Inc. under the FRENCH FITNESS brand name.
1.1. This warranty for Light Commercial Products covers only those Products specifically designated with the FRENCH FITNESS LIGHT COMMERCIAL Warranty
badge. These machines should be used in alight commercial setting. 1.2. A light commercial facility is one (a) that does NOT charge monthly membership
dues and (b) where the equipment would NOT be used by more than 50 people a day; such as in corporate facilities, offices, free-standing retail establishments, restaurants, churches, small medical facilities, banks,
hotels, apartments, condominiums, personal training studios, police and fire stations, and all other light commercial facilities that meet the limitations listed above. 1.3.
We warrant that the FRENCH FITNESS LIGHT COMMERCIAL Products You have purchasedis free from defects in materials or workmanship under normal use during the warranty
period. This excludes paint and finish. 1.4. The designation of Products covered by this warranty will be determined at Our sole discretion and stipulated at the owner’s manual. 1.5.
During the warranty period, We will at no additional charge, repair or replace (at Our option) the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Warranty under normal LIGHT COMMERCIAL
use.
2. VOID WARRANTY
2.1. The warranty for FRENCH FITNESS LIGHT COMMERCIAL Products will become void if the machine is used outside a light commercial setting. 2.2.
In other words, the warranty will become void if the machine is used in a Commercial setting. A commercial facility is one (a) that charges monthly membership dues or (b) where the equipment would
be used by more than 50 people a day; such as in gyms, health clubs, fitness centers, professional athletics teams, prisons, military bases, government agencies, schools and colleges, hospitals, medical facilities,
rehabilitation centers, park and recreation departments, and all other commercial facilities that exceed the limitations listed above.
4.1. Outside USA and Canada, the warranty covers ALL parts for a period 3 Yearsfromthe date of purchase. 4.2.
The warranty does NOT cover labor. 4.3. We do, however, have technicians available by phone and email who can walk You through installing or diagnosing the issue,
and appropriate part to replace. 5. Parts 5.1. We will cover all shipping charges related to shipping warrantied parts.
Please also note that new Products will include the manufacturer’s warranty, which may or may not be valid for items shipped outside the USA and Canada. 5.2.
If We send parts under the Warranty to You, You agree to return any unused / defective / old parts using a return shipping label that We will provide. 5.3. Failure
to return any unused / defective / old parts with the will void the warranty. 5.4. In repairing the Product, We may replace
defective parts or, at Our option, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and Products replaced under this warranty will become Our property. We reserve the right
to change manufacturers of any part to cover any existing warranty.
6. SERVICE
6.1. A technician will be dispatched within 1-2 weeks of notification of the service request. 6.2. Warranty
service in Northern California will be performed by Our in house technicians. 6.3. Warranty service outside Northern California will be performed by a trusted
member of Our nationwide network of technicians. 6.4. The warranty will be void if the customer fails to show for a scheduled service call
with a technician, unless the customer pays the technician directly. There will be a trip charge as soon as the technician is dispatched. If the customer fails to show for a scheduled service and does not communicate
with the technician, the customer will be responsible for the trip charge.
7. INCLUSIONS
The Warranty covers the following:
7.1. Any mechanical or electronic issues whatsoever, which are causing the machine to not work like new. 7.2.
Within USA and Canada, 100% labor costs and unlimited on-site technician diagnostic and repair visits. 7.3. 100% parts replacement including structural moving parts
such as bearings, pulleys, cables, motors, and batteries, etc. (if causing the machine to not function). 7.4. Wearable parts such as heart rate monitors, pedals,
treadmill decks, running belts, and track wheels, etc. (if causing the machine to not function). 7.5. Software issues including error screen messages, program malfunctions,
and console resets.
8.1. Any mechanical, software and cosmetic issue that is a direct result of improper use, physical damage, or the user engaging in an activity which
the operational manual specifically warns against doing or caused by the user disassembling/reassembling the machine. 8.2. Cosmetic defects including
but not limited to scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless the Product has such defect upon receipt of the machine. 8.2.1.
If there are any cosmetic defects on arrival, please contact Us within a week of delivery so We can fix the issue. If We are not notified within a week, it will not be covered. 8.3.
Water, fire, heat, wind, or elemental damages, such as when the machine being left in an outdoor setting. Leaving the machine outdoors causes the machine to wear and deteriorate significantly quicker than indoors.
Garage settings may be covered by the warranty. 8.4. Total Loss. If the Product or major parts of the machine are reported as stolen, missing or lost,
the warranty will be void. 8.5. This Warranty does not extend to any Product not purchased from the French Fitness website or from an authorized French Fitness
reseller. 8.6. This Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or
abuse;
(b) by the use of parts not manufactured or sold by Us; (c) by modification of the Product; (d) as a result of service by anyone other than Us or Our authorized warranty service
provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Customer is also responsible for reasonable and necessary maintenance. Reasonable
and necessary maintenance includes proper cleaning and lubrication as specified in the owner's manual. 8.7. This warranty will not be extended to any product whose
serial number has been removed, altered, or defaced. 8.8. This warranty does not cover service calls made to instruct owners on how to operate this equipment. 8.9.
This warranty does not cover customer instruction, installation, set-up, or adjustments. 8.10. Should any Product submitted for Warranty service be found to be ineligible, an estimate
of repair cost will be furnished and the repair will be made if requested by the customer upon Our receipt of payment or acceptable arrangement of payment.
9. IMPORTANT ADDITIONAL TERMS AND RESTRICTIONS
9.1. Your sales receipt, showing the date of purchase of the Product, is Your proof of the date of purchase. You must present the proof-of-purchase documents
(including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this warranty. 9.2.
The warranty period starts the moment the Product is in Your possession or delivered to You. 9.3. The warranty extends only to the original purchaser.
It is not transferable to anyone who subsequently purchases the Product. 9.4. This warranty becomes VALID ONLY if the Product is assembled and installed according
to the instructions and directions included with the Product.
10. HOW TO REDEEM WARRANTY
10.1. To redeem this warranty, You must Contact Us. 10.2. We may elect to send a new part to
remedy the defect. 10.3. However in some cases, We may need to directly repair or entirely replace the equipment. You then must return the Product in its original container (or
equivalent) to the address that We will provide. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges associated with transportation of the Product. You are
responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment or return. 10.4. We will not accept any Product returned on a freight collect
basis or outside of Our normal business hours.
11. DISCLAIMER
11.1. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, WE MAKE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. WE EXPRESSLY DISCLAIM ALL WARRANTIES NOT STATED IN THIS WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS WARRANTY. NEITHER WE NOR ANY OF OUR AFFILIATES SHALL BE RESPONSIBLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSION MAY NOT APPLY TO YOU. 11.2. This warranty gives You specific legal rights and You may also have other rights that may vary from state to state. This is the only express
warranty applicable to French Fitness branded products. We neither assume nor authorize anyone to assume for it any other express warranty.
COMMERCIAL PRODUCTS WARRANTY
Effective Date: January 4, 2021
This Warranty applies only to Products manufactured or distributed by French Fitness Inc. under the FRENCH FITNESS brand name.
1.1. This warranty for COMMERCIAL Products covers only those Products specifically designated with the FRENCH FITNESS COMMERCIAL Warranty
badge. These machines should be used in acommercial setting. 1.2. A commercial facility is one (a) that charges monthly membership dues or (b) where
the equipment is used by more than 50 people a day; such as in gyms, health clubs, fitness centers, professional athletics teams, prisons, military bases, government agencies, schools and colleges, hospitals, medical
facilities, rehabilitation centers, park and recreation departments, and all other commercial facilities that exceed the limitations listed above. 1.3. We
warrant that the FRENCH FITNESS COMMERCIAL Products You have purchasedis free from defects in materials or workmanship under normal use during the warranty
period. This excludes paint and finish. 1.4. The designation of Products covered by this warranty will be determined at Our sole discretion and stipulated at the owner’s manual. 1.5.
During the warranty period, We will at no additional charge, repair or replace (at Our option) the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Warranty under normal COMMERCIAL
use.
3.1. Outside USA and Canada, the warranty covers ALL parts for a period 3 Yearsfromthe date of purchase. 3.2.
The warranty does NOT cover labor. 3.3. We do, however, have technicians available by phone and email who can walk You through installing or diagnosing
the issue, and appropriate part to replace.
4. PARTS
4.1. We will cover all shipping charges related to shipping warrantied parts. Please also note that new Products will include the manufacturer’s warranty, which
may or may not be valid for items shipped outside the USA and Canada. 4.2. If We send parts under the Warranty to You, You agree to return any unused / defective
/ old parts using a return shipping label that We will provide. 4.3. Failure to return any unused / defective / old parts with
the will void the warranty. 4.4. In repairing the Product, We may replace defective parts or, at Our option, serviceable used parts that are equivalent
to new parts in performance. All exchanged parts and Products replaced under this warranty will become Our property. We reserve the right to change manufacturers of any part to cover any existing warranty.
5. SERVICE
5.1. A technician will be dispatched within 1-2 weeks of notification of the service request. 5.2. Warranty
service in Northern California will be performed by Our in house technicians. 5.3. Warranty service outside Northern California will be performed by a trusted
member of Our nationwide network of technicians. 5.4. The warranty will be void if the customer fails to show for a scheduled service call
with a technician, unless the customer pays the technician directly. There will be a trip charge as soon as the technician is dispatched. If the customer fails to show for a scheduled service and does not communicate
with the technician, the customer will be responsible for the trip charge.
6. INCLUSIONS
The Warranty covers the following:
6.1. Any mechanical or electronic issues whatsoever, which are causing the machine to not work like new. 6.2.
Within USA and Canada, 100% labor costs and unlimited on-site technician diagnostic and repair visits. 6.3. 100% parts replacement including structural moving
parts such as bearings, pulleys, cables, motors, and batteries, etc. (if causing the machine to not function). 6.4. Wearable parts such as heart rate monitors,
pedals, treadmill decks, running belts, and track wheels, etc. (if causing the machine to not function). 6.5. Software issues including error screen messages,
program malfunctions, and console resets.
7.1. Any mechanical, software and cosmetic issue that is a direct result of improper use, physical damage, or the user engaging in an activity which
the operational manual specifically warns against doing or caused by the user disassembling/reassembling the machine. 7.2. Cosmetic defects including
but not limited to scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless the Product has such defect upon receipt of the machine. 7.2.1.
If there are any cosmetic defects on arrival, please contact Us within a week of delivery so We can fix the issue. If We are not notified within a week, it will not be covered. 7.3.
Water, fire, heat, wind, or elemental damages, such as when the machine being left in an outdoor setting. Leaving the machine outdoors causes the machine to wear and deteriorate significantly quicker than
indoors. Garage settings may be covered by the warranty. 7.4. Total Loss. If the Product or major parts of the machine are reported as stolen, missing
or lost, the warranty will be void. 7.5. This Warranty does not extend to any Product not purchased from the French Fitness website or from an authorized
French Fitness reseller. 7.6. This Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident,
misuse, or abuse; (b) by the use of parts not manufactured or sold by Us; (c) by modification of the Product; (d) as a result of service by anyone other than Us or
Our authorized warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Customer is also responsible for reasonable
and necessary maintenance. Reasonable and necessary maintenance includes proper cleaning and lubrication as specified in the owner's manual. 7.7. This warranty
will not be extended to any product whose serial number has been removed, altered, or defaced. 7.8. This warranty does not cover service calls made to instruct
owners on how to operate this equipment. 7.9. This warranty does not cover customer instruction, installation, set-up, or adjustments. 7.10.
Should any Product submitted for Warranty service be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by the customer upon Our receipt of payment or acceptable
arrangement of payment.
8. IMPORTANT ADDITIONAL TERMS AND RESTRICTIONS
8.1. Your sales receipt, showing the date of purchase of the Product, is Your proof of the date of purchase. You must present the proof-of-purchase documents
(including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this warranty. 8.2.
The warranty period starts the moment the Product is in Your possession or delivered to You. 8.3. The warranty extends only to the original purchaser.
It is not transferable to anyone who subsequently purchases the Product. 8.4. This warranty becomes VALID ONLY if the Product is assembled and installed according
to the instructions and directions included with the Product.
9. HOW TO REDEEM WARRANTY
9.1. To redeem this warranty, You must Contact Us. 9.2.
We may elect to send a new part to remedy the defect. 9.3. However in some cases, We may need to directly repair or entirely replace the equipment. You then
must return the Product in its original container (or equivalent) to the address that We will provide. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges
associated with transportation of the Product. You are responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment or return. 9.4.
We will not accept any Product returned on a freight collect basis or outside of Our normal business hours.
10. DISCLAIMER
10.1. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, WE MAKE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. WE EXPRESSLY DISCLAIM ALL WARRANTIES NOT STATED IN THIS WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS WARRANTY. NEITHER WE NOR ANY OF OUR AFFILIATES SHALL
BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU. 10.2. This warranty gives You specific legal rights and You may also have other rights that may vary from state to state. This
is the only express warranty applicable to French Fitness branded products. We neither assume nor authorize anyone to assume for it any other express warranty.