Group Training System performance reaches a new level with the French Fitness FFB Black 360XL Energy Group Training System, a commercial-grade solution designed for personal trainers, performance facilities, and high-traffic gyms that require flexibility, durability, and efficient space usage. This system is built to support structured personal training, small group sessions, and large group workouts within a single integrated training environment.
The Group Training System brings together functional fitness, strength training, conditioning, and sport-specific movements in one centralized layout. Trainers can coach multiple users at once while maintaining clear flow and organization across the training floor. The design allows for constant movement, varied programming, and smooth transitions between stations, making it ideal for boot camps, athletic development, weight loss programs, and performance training.
Constructed from heavy-duty 11-gauge steel, the system is engineered for continuous commercial use. Integrated features include dual cable stations with selectorized weight stacks, chin-up and monkey bars, rebounder stations, suspension training points, and extensive accessory storage. The included accessories such as kettlebells, medicine balls, ropes, sandbags, dumbbells, and training tools allow facilities to run complete classes without investing in additional equipment.
The FFB Black 360XL also functions as a visual anchor for any gym, helping attract new members while increasing trainer efficiency and class capacity. The black finish provides a clean, professional appearance while delivering the same performance and specifications found in the silver version, making it a smart long-term investment for serious training facilities.
Commercial-grade frame: Built from 11-gauge flat steel tubing with a durable black two-layer anti-static powder coat that resists wear in high-traffic environments.
Large multi-station layout: Supports personal training, small group sessions, boot camps, and sport-specific training with a broad functional footprint.
Monkey bar training zone: Ten overhead monkey bars create a dedicated space for climbing, grip strength, mobility, and functional movement progressions.
Dual chin-up options: Includes a suspension chin-up bar and a rock grip chin-up bar to support a variety of upper body movements and grip variations.
Twenty U Link anchor columns: Extensive attachment points for bands, suspension tools, landmine movements, and functional accessories.
Dual cable stations: Smooth and consistent cable resistance supported by commercial-grade pulleys and a 165 lb dual weight stack system.
Heavy bag hanger included: Adds boxing and conditioning options for high-intensity classes and athletic training.
Dip horn attachment: Provides a stable platform for upper-body and core training.
Integrated rebounder: Supports medicine ball throws and reactive training drills to enhance speed, coordination, and power.
Power pivot for rotational work: Ideal for landmine presses, core rotations, and functional strength development.
Fully integrated storage: Multiple accessory racks keep dumbbells, plates, ropes, and training tools organized and easy to access.
Comprehensive accessory package: Includes kettlebells, dumbbells, medicine balls, a sandbag, TRX tools, training ropes, plates, and a medicine ball trampoline.
Designed for heavy commercial use: Engineered for durability and stability to support daily group classes, circuit formats, and high-intensity programming.
Benefits
Supports multiple users at once: The expanded layout, dual cable stations, monkey bar zone, and twenty anchor points allow several participants to train simultaneously without overlap.
Improves coaching efficiency: Defined training zones, organized storage, and included accessories make it easy for trainers to run structured circuits and group sessions.
Maximizes exercise variety: Monkey bars, chin-up stations, dip horn, heavy bag hanger, power pivot, rebounder, and dual cables open unlimited training possibilities for strength, conditioning, and mobility.
Enhances the overall training experience: Users stay engaged with dynamic tools such as kettlebells, dumbbells, medicine balls, ropes, TRX equipment, and sandbags.
Reduces the need for extra equipment: The 360XL consolidates multiple training stations into a single system, improving space efficiency and lowering additional equipment costs.
Ideal for high volume facilities: Built from 11-gauge steel with commercial components designed to withstand continuous daily use in gyms, studios, and performance centers.
Encourages functional movement development: Supports rotational strength, climbing patterns, explosive power, unilateral training, and multidirectional movement.
Creates a visual centerpiece: The large black frame and multi-station layout create a professional-looking training hub that elevates any fitness space.
Tech specs
11 Gauge Steel
Paint: Black
Type of Steel Tubing: 65 mm x 114 mm x 3 mm Flat Steel Tube
Machine Size: 218.8"L x 173.8"W x 101.4"H (5559mm x 4415mm x 2578mm)
Recommended Live Area: (322.8346" 322.8") (8200mm x 8200mm)
Weight Stack Upgrade: Optional dual 300 lb stacks (600 lbs total), feel like 100 lbs per side
Cable Type: PA 5.6 mm
Cable Tensile Strength: 216.62 MPa
Cable Breaking Load: 1705 lbs
Cable Elongation: 46 percent
Monkey Bars: Ten overhead bars
Chin Up Options: One suspension chin-up bar and one rock grip chin-up bar
U Link Columns: Twenty adjustable anchor points
Training Stations: Dual cable stations, step-up platform, dip horn, rebounder, heavy bag hanger, power pivot
Storage Components: Multiple accessory storage racks and a weight plate rack
Included Accessories: Medicine balls, kettlebells, sand bag, boxing gloves, dynamic ropes, TRX set, training rope, plates, dumbbells, medicine ball trampoline
Weight Stacks
Weight Stack: 165 lbs (75 kg) Dual Weight Stacks (330 lbs, 150 kg combined)
Pulley Ratio: 3:1 (165 lbs feels like 55 lbs) The weight stack will feel like less cause of this.
*Available Upgrade in Options: 300 lbs (136 kg) Dual Weight Stack (600 lbs combined) feels like 100 lbs per side.
Note: The machine must be upgraded at the time of purchase since the upgrade is not possible once it ships because the entire stack is different.
Cable Breaking Load (maximum load before cable failure): 1705 lbs (775 kg)
Cable Tensile Strength (maximum stress the cable can withstand without deforming): 216.62 Mpa
Cable type (e.g., diameter, material composition): PA 5.6 mm
Cable Elongation: 46%
Set Includes
(1) Suspension Chin Up Bar
(1) Rock Grip Chin Up Bar
(1) Heavy Bag Hanger
(10) Monkey Bars
(1) Step Up Platform
(2) Cable Station
(20) U-Link Adjustable Columns
(1) Hook Accessory Rack
(1) Weight Plate Rack
(1) Dip Horn
(1) Rebounder
(1) Power Pivot
(2) Accessory Storage Racks
(3) Accessory Storage Racks
(1) Accessory Storage Racks
Accessories
1. Medicine balls: 2.2lbs (1kg), 4.4 lbs (2kg), 6.6 lbs (3kg), 8.8 lbs (4kg), 11 lbs (5kg), one piece each
2. Kettlebells: 8.8 lbs (4kg), 13.2 lbs (6kg), 17.6 lbs (8kg), 22 lbs (10kg), one piece each
1.1. This warranty for Home Products covers only those Products specifically designated with the FRENCH FITNESS HOME Warranty badge. These
machines should be used in ahome, household or residential setting only for personal use by the original purchaser and extended family. 1.2. We
warrant that the FRENCH FITNESS HOME Products You have purchased is free from defects in materials or workmanship under normal use during the warranty period. This excludes paint and finish. 1.3.
The designation of Products covered by this warranty will be determined at Our sole discretion and stipulated at the owner’s manual. 1.4. During the warranty
period, We will at no additional charge, repair or replace (at Our option) the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Warranty under normal HOME use.
2. VOID WARRANTY
2.1. The warranty for FRENCH FITNESS HOME Products will become void if the machine is used outside a home, household, residential or personal setting. 2.2.
In other words, the warranty will become void if the machine is used in a: 2.2.1. Light commercial setting. A
light commercial facility is one (a) that does NOT charge monthly membership dues and (b) where the equipment would NOT be used by more than 50 people a day; such as in corporate facilities, offices, free-standing retail
establishments, restaurants, churches, small medical facilities, banks, hotels, apartments, condominiums, personal training studios, police and fire stations, and all other light commercial facilities that meet the
limitations listed above. 2.2.2. Commercial setting. A commercial facility is one (a) that charges monthly membership dues or (b) where the equipment
would be used by more than 50 people a day; such as in gyms, health clubs, fitness centers, professional athletics teams, prisons, military bases, government agencies, schools and colleges, hospitals, medical facilities,
rehabilitation centers, park and recreation departments, and all other commercial facilities that exceed the limitations listed above.
4.1. Outside USA and Canada, the warranty covers ALL parts for a period 3 Yearsfromthe date of purchase. 4.2.
The warranty does NOT cover labor. 4.3. We do, however, have technicians available by phone and email who can walk You through installing or diagnosing the issue,
and appropriate part to replace.
5. PARTS
5.1. We will cover all shipping charges related to shipping warrantied parts. Please also note that new Products will include the manufacturer’s warranty, which may
or may not be valid for items shipped outside the USA and Canada. 5.2. If We send parts under the Warranty to You, You agree to return any unused / defective
/ old parts using a return shipping label that We will provide. 5.3. Failure to return any unused / defective / old parts with the
will void the warranty. 5.4. In repairing the Product, We may replace defective parts or, at Our option, serviceable used parts that are equivalent to
new parts in performance. All exchanged parts and Products replaced under this warranty will become Our property. We reserve the right to change manufacturers of any part to cover any existing warranty.
6. SERVICE
6.1. A technician will be dispatched within 1-2 weeks of notification of the service request. 6.2. Warranty
service in Northern California will be performed by Our in house technicians. 6.3. Warranty service outside Northern California will be performed by a trusted
member of Our nationwide network of technicians. 6.4. The warranty will be void if the customer fails to show for a scheduled service call
with a technician, unless the customer pays the technician directly. There will be a trip charge as soon as the technician is dispatched. If the customer fails to show for a scheduled service and does not communicate
with the technician, the customer will be responsible for the trip charge.
7. INCLUSIONS
The Warranty covers the following:
7.1. Any mechanical or electronic issues whatsoever, which are causing the machine to not work like new. 7.2.
Within USA and Canada, 100% labor costs and unlimited on-site technician diagnostic and repair visits. 7.3. 100% parts replacement including structural moving
parts such as bearings, pulleys, cables, motors, and batteries, etc. (if causing the machine to not function). 7.4. Wearable parts such as heart rate monitors,
pedals, treadmill decks, running belts, and track wheels, etc. (if causing the machine to not function). 7.5. Software issues including error screen messages,
program malfunctions, and console resets.
8.1. Any mechanical, software and cosmetic issue that is a direct result of improper use, physical damage, or the user engaging in an activity which
the operational manual specifically warns against doing or caused by the user disassembling/reassembling the machine. 8.2. Cosmetic defects including
but not limited to scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless the Product has such defect upon receipt of the machine. 8.2.1.
If there are any cosmetic defects on arrival, please contact Us within a week of delivery so We can fix the issue. If We are not notified within a week, it will not be covered. 8.3.
Water, fire, heat, wind, or elemental damages, such as when the machine being left in an outdoor setting. Leaving the machine outdoors causes the machine to wear and deteriorate significantly quicker than indoors.
Garage settings may be covered by the warranty. 8.4. Total Loss. If the Product or major parts of the machine are reported as stolen, missing or lost,
the warranty will be void. 8.5. This Warranty does not extend to any Product not purchased from the French Fitness website or from an authorized French Fitness
reseller. 8.6. This Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or
abuse;
(b) by the use of parts not manufactured or sold by Us; (c) by modification of the Product; (d) as a result of service by anyone other than Us or Our authorized warranty service
provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Customer is also responsible for reasonable and necessary maintenance. Reasonable
and necessary maintenance includes proper cleaning and lubrication as specified in the owner's manual. 8.7. This warranty will not be extended to any product whose
serial number has been removed, altered, or defaced. 8.8. This warranty does not cover service calls made to instruct owners on how to operate this equipment. 8.9.
This warranty does not cover customer instruction, installation, set-up, or adjustments. 8.10. Should any Product submitted for Warranty service be found to be ineligible, an estimate
of repair cost will be furnished and the repair will be made if requested by the customer upon Our receipt of payment or acceptable arrangement of payment.
9. IMPORTANT ADDITIONAL TERMS AND RESTRICTIONS
9.1. Your sales receipt, showing the date of purchase of the Product, is Your proof of the date of purchase. You must present the proof-of-purchase documents
(including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this warranty. 9.2.
The warranty period starts the moment the Product is in Your possession or delivered to You. 9.3. The warranty extends only to the original purchaser.
It is not transferable to anyone who subsequently purchases the Product. 9.4. This warranty becomes VALID ONLY if the Product is assembled and installed according
to the instructions and directions included with the Product.
10. HOW TO REDEEM WARRANTY
10.1. To redeem this warranty, You must Contact Us. 10.2. We may elect to send a new part to
remedy the defect. 10.3. However in some cases, We may need to directly repair or entirely replace the equipment. You then must return the Product in its original container (or
equivalent) to the address that We will provide. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges associated with transportation of the Product. You are
responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment or return. 10.4. We will not accept any Product returned on a freight collect
basis or outside of Our normal business hours.
11. DISCLAIMER
11.1. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, WE MAKE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. WE EXPRESSLY DISCLAIM ALL WARRANTIES NOT STATED IN THIS WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS WARRANTY. NEITHER WE NOR ANY OF OUR AFFILIATES SHALL BE RESPONSIBLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSION MAY NOT APPLY TO YOU. 11.2. This warranty gives You specific legal rights and You may also have other rights that may vary from state to state. This is the only express
warranty applicable to French Fitness branded products. We neither assume nor authorize anyone to assume for it any other express warranty.
LIGHT COMMERCIAL PRODUCTS WARRANTY
Effective Date: January 4, 2021
This Warranty applies only to Products manufactured or distributed by French Fitness Inc. under the FRENCH FITNESS brand name.
1.1. This warranty for Light Commercial Products covers only those Products specifically designated with the FRENCH FITNESS LIGHT COMMERCIAL Warranty
badge. These machines should be used in alight commercial setting. 1.2. A light commercial facility is one (a) that does NOT charge monthly membership
dues and (b) where the equipment would NOT be used by more than 50 people a day; such as in corporate facilities, offices, free-standing retail establishments, restaurants, churches, small medical facilities, banks,
hotels, apartments, condominiums, personal training studios, police and fire stations, and all other light commercial facilities that meet the limitations listed above. 1.3.
We warrant that the FRENCH FITNESS LIGHT COMMERCIAL Products You have purchasedis free from defects in materials or workmanship under normal use during the warranty
period. This excludes paint and finish. 1.4. The designation of Products covered by this warranty will be determined at Our sole discretion and stipulated at the owner’s manual. 1.5.
During the warranty period, We will at no additional charge, repair or replace (at Our option) the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Warranty under normal LIGHT COMMERCIAL
use.
2. VOID WARRANTY
2.1. The warranty for FRENCH FITNESS LIGHT COMMERCIAL Products will become void if the machine is used outside a light commercial setting. 2.2.
In other words, the warranty will become void if the machine is used in a Commercial setting. A commercial facility is one (a) that charges monthly membership dues or (b) where the equipment would
be used by more than 50 people a day; such as in gyms, health clubs, fitness centers, professional athletics teams, prisons, military bases, government agencies, schools and colleges, hospitals, medical facilities,
rehabilitation centers, park and recreation departments, and all other commercial facilities that exceed the limitations listed above.
4.1. Outside USA and Canada, the warranty covers ALL parts for a period 3 Yearsfromthe date of purchase. 4.2.
The warranty does NOT cover labor. 4.3. We do, however, have technicians available by phone and email who can walk You through installing or diagnosing the issue,
and appropriate part to replace. 5. Parts 5.1. We will cover all shipping charges related to shipping warrantied parts.
Please also note that new Products will include the manufacturer’s warranty, which may or may not be valid for items shipped outside the USA and Canada. 5.2.
If We send parts under the Warranty to You, You agree to return any unused / defective / old parts using a return shipping label that We will provide. 5.3. Failure
to return any unused / defective / old parts with the will void the warranty. 5.4. In repairing the Product, We may replace
defective parts or, at Our option, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and Products replaced under this warranty will become Our property. We reserve the right
to change manufacturers of any part to cover any existing warranty.
6. SERVICE
6.1. A technician will be dispatched within 1-2 weeks of notification of the service request. 6.2. Warranty
service in Northern California will be performed by Our in house technicians. 6.3. Warranty service outside Northern California will be performed by a trusted
member of Our nationwide network of technicians. 6.4. The warranty will be void if the customer fails to show for a scheduled service call
with a technician, unless the customer pays the technician directly. There will be a trip charge as soon as the technician is dispatched. If the customer fails to show for a scheduled service and does not communicate
with the technician, the customer will be responsible for the trip charge.
7. INCLUSIONS
The Warranty covers the following:
7.1. Any mechanical or electronic issues whatsoever, which are causing the machine to not work like new. 7.2.
Within USA and Canada, 100% labor costs and unlimited on-site technician diagnostic and repair visits. 7.3. 100% parts replacement including structural moving parts
such as bearings, pulleys, cables, motors, and batteries, etc. (if causing the machine to not function). 7.4. Wearable parts such as heart rate monitors, pedals,
treadmill decks, running belts, and track wheels, etc. (if causing the machine to not function). 7.5. Software issues including error screen messages, program malfunctions,
and console resets.
8.1. Any mechanical, software and cosmetic issue that is a direct result of improper use, physical damage, or the user engaging in an activity which
the operational manual specifically warns against doing or caused by the user disassembling/reassembling the machine. 8.2. Cosmetic defects including
but not limited to scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless the Product has such defect upon receipt of the machine. 8.2.1.
If there are any cosmetic defects on arrival, please contact Us within a week of delivery so We can fix the issue. If We are not notified within a week, it will not be covered. 8.3.
Water, fire, heat, wind, or elemental damages, such as when the machine being left in an outdoor setting. Leaving the machine outdoors causes the machine to wear and deteriorate significantly quicker than indoors.
Garage settings may be covered by the warranty. 8.4. Total Loss. If the Product or major parts of the machine are reported as stolen, missing or lost,
the warranty will be void. 8.5. This Warranty does not extend to any Product not purchased from the French Fitness website or from an authorized French Fitness
reseller. 8.6. This Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or
abuse;
(b) by the use of parts not manufactured or sold by Us; (c) by modification of the Product; (d) as a result of service by anyone other than Us or Our authorized warranty service
provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Customer is also responsible for reasonable and necessary maintenance. Reasonable
and necessary maintenance includes proper cleaning and lubrication as specified in the owner's manual. 8.7. This warranty will not be extended to any product whose
serial number has been removed, altered, or defaced. 8.8. This warranty does not cover service calls made to instruct owners on how to operate this equipment. 8.9.
This warranty does not cover customer instruction, installation, set-up, or adjustments. 8.10. Should any Product submitted for Warranty service be found to be ineligible, an estimate
of repair cost will be furnished and the repair will be made if requested by the customer upon Our receipt of payment or acceptable arrangement of payment.
9. IMPORTANT ADDITIONAL TERMS AND RESTRICTIONS
9.1. Your sales receipt, showing the date of purchase of the Product, is Your proof of the date of purchase. You must present the proof-of-purchase documents
(including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this warranty. 9.2.
The warranty period starts the moment the Product is in Your possession or delivered to You. 9.3. The warranty extends only to the original purchaser.
It is not transferable to anyone who subsequently purchases the Product. 9.4. This warranty becomes VALID ONLY if the Product is assembled and installed according
to the instructions and directions included with the Product.
10. HOW TO REDEEM WARRANTY
10.1. To redeem this warranty, You must Contact Us. 10.2. We may elect to send a new part to
remedy the defect. 10.3. However in some cases, We may need to directly repair or entirely replace the equipment. You then must return the Product in its original container (or
equivalent) to the address that We will provide. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges associated with transportation of the Product. You are
responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment or return. 10.4. We will not accept any Product returned on a freight collect
basis or outside of Our normal business hours.
11. DISCLAIMER
11.1. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, WE MAKE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. WE EXPRESSLY DISCLAIM ALL WARRANTIES NOT STATED IN THIS WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS WARRANTY. NEITHER WE NOR ANY OF OUR AFFILIATES SHALL BE RESPONSIBLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSION MAY NOT APPLY TO YOU. 11.2. This warranty gives You specific legal rights and You may also have other rights that may vary from state to state. This is the only express
warranty applicable to French Fitness branded products. We neither assume nor authorize anyone to assume for it any other express warranty.
COMMERCIAL PRODUCTS WARRANTY
Effective Date: January 4, 2021
This Warranty applies only to Products manufactured or distributed by French Fitness Inc. under the FRENCH FITNESS brand name.
1.1. This warranty for COMMERCIAL Products covers only those Products specifically designated with the FRENCH FITNESS COMMERCIAL Warranty
badge. These machines should be used in acommercial setting. 1.2. A commercial facility is one (a) that charges monthly membership dues or (b) where
the equipment is used by more than 50 people a day; such as in gyms, health clubs, fitness centers, professional athletics teams, prisons, military bases, government agencies, schools and colleges, hospitals, medical
facilities, rehabilitation centers, park and recreation departments, and all other commercial facilities that exceed the limitations listed above. 1.3. We
warrant that the FRENCH FITNESS COMMERCIAL Products You have purchasedis free from defects in materials or workmanship under normal use during the warranty
period. This excludes paint and finish. 1.4. The designation of Products covered by this warranty will be determined at Our sole discretion and stipulated at the owner’s manual. 1.5.
During the warranty period, We will at no additional charge, repair or replace (at Our option) the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Warranty under normal COMMERCIAL
use.
3.1. Outside USA and Canada, the warranty covers ALL parts for a period 3 Yearsfromthe date of purchase. 3.2.
The warranty does NOT cover labor. 3.3. We do, however, have technicians available by phone and email who can walk You through installing or diagnosing
the issue, and appropriate part to replace.
4. PARTS
4.1. We will cover all shipping charges related to shipping warrantied parts. Please also note that new Products will include the manufacturer’s warranty, which
may or may not be valid for items shipped outside the USA and Canada. 4.2. If We send parts under the Warranty to You, You agree to return any unused / defective
/ old parts using a return shipping label that We will provide. 4.3. Failure to return any unused / defective / old parts with
the will void the warranty. 4.4. In repairing the Product, We may replace defective parts or, at Our option, serviceable used parts that are equivalent
to new parts in performance. All exchanged parts and Products replaced under this warranty will become Our property. We reserve the right to change manufacturers of any part to cover any existing warranty.
5. SERVICE
5.1. A technician will be dispatched within 1-2 weeks of notification of the service request. 5.2. Warranty
service in Northern California will be performed by Our in house technicians. 5.3. Warranty service outside Northern California will be performed by a trusted
member of Our nationwide network of technicians. 5.4. The warranty will be void if the customer fails to show for a scheduled service call
with a technician, unless the customer pays the technician directly. There will be a trip charge as soon as the technician is dispatched. If the customer fails to show for a scheduled service and does not communicate
with the technician, the customer will be responsible for the trip charge.
6. INCLUSIONS
The Warranty covers the following:
6.1. Any mechanical or electronic issues whatsoever, which are causing the machine to not work like new. 6.2.
Within USA and Canada, 100% labor costs and unlimited on-site technician diagnostic and repair visits. 6.3. 100% parts replacement including structural moving
parts such as bearings, pulleys, cables, motors, and batteries, etc. (if causing the machine to not function). 6.4. Wearable parts such as heart rate monitors,
pedals, treadmill decks, running belts, and track wheels, etc. (if causing the machine to not function). 6.5. Software issues including error screen messages,
program malfunctions, and console resets.
7.1. Any mechanical, software and cosmetic issue that is a direct result of improper use, physical damage, or the user engaging in an activity which
the operational manual specifically warns against doing or caused by the user disassembling/reassembling the machine. 7.2. Cosmetic defects including
but not limited to scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless the Product has such defect upon receipt of the machine. 7.2.1.
If there are any cosmetic defects on arrival, please contact Us within a week of delivery so We can fix the issue. If We are not notified within a week, it will not be covered. 7.3.
Water, fire, heat, wind, or elemental damages, such as when the machine being left in an outdoor setting. Leaving the machine outdoors causes the machine to wear and deteriorate significantly quicker than
indoors. Garage settings may be covered by the warranty. 7.4. Total Loss. If the Product or major parts of the machine are reported as stolen, missing
or lost, the warranty will be void. 7.5. This Warranty does not extend to any Product not purchased from the French Fitness website or from an authorized
French Fitness reseller. 7.6. This Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident,
misuse, or abuse; (b) by the use of parts not manufactured or sold by Us; (c) by modification of the Product; (d) as a result of service by anyone other than Us or
Our authorized warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Customer is also responsible for reasonable
and necessary maintenance. Reasonable and necessary maintenance includes proper cleaning and lubrication as specified in the owner's manual. 7.7. This warranty
will not be extended to any product whose serial number has been removed, altered, or defaced. 7.8. This warranty does not cover service calls made to instruct
owners on how to operate this equipment. 7.9. This warranty does not cover customer instruction, installation, set-up, or adjustments. 7.10.
Should any Product submitted for Warranty service be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by the customer upon Our receipt of payment or acceptable
arrangement of payment.
8. IMPORTANT ADDITIONAL TERMS AND RESTRICTIONS
8.1. Your sales receipt, showing the date of purchase of the Product, is Your proof of the date of purchase. You must present the proof-of-purchase documents
(including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this warranty. 8.2.
The warranty period starts the moment the Product is in Your possession or delivered to You. 8.3. The warranty extends only to the original purchaser.
It is not transferable to anyone who subsequently purchases the Product. 8.4. This warranty becomes VALID ONLY if the Product is assembled and installed according
to the instructions and directions included with the Product.
9. HOW TO REDEEM WARRANTY
9.1. To redeem this warranty, You must Contact Us. 9.2.
We may elect to send a new part to remedy the defect. 9.3. However in some cases, We may need to directly repair or entirely replace the equipment. You then
must return the Product in its original container (or equivalent) to the address that We will provide. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges
associated with transportation of the Product. You are responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment or return. 9.4.
We will not accept any Product returned on a freight collect basis or outside of Our normal business hours.
10. DISCLAIMER
10.1. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, WE MAKE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. WE EXPRESSLY DISCLAIM ALL WARRANTIES NOT STATED IN THIS WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS WARRANTY. NEITHER WE NOR ANY OF OUR AFFILIATES SHALL
BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU. 10.2. This warranty gives You specific legal rights and You may also have other rights that may vary from state to state. This
is the only express warranty applicable to French Fitness branded products. We neither assume nor authorize anyone to assume for it any other express warranty.