The French Fitness SM200 Black Stairmill is designed for commercial gyms and training facilities that want effective vertical cardio without the joint impact associated with running or jumping-based machines. By delivering continuous stair climbing in a controlled format, it supports cardiovascular conditioning while remaining accessible to a wide range of users.
This stairmill is well-suited for steady-state cardio, interval training, and conditioning programs where intensity needs to be adjustable without compromising movement quality. Resistance levels allow users to scale effort naturally, making the machine appropriate for both beginners and advanced athletes. The revolving step motion promotes consistent engagement of the glutes, hamstrings, calves, and thighs while maintaining smooth, predictable pacing.
In professional fitness environments, durability and user comfort matter just as much as performance. The SM200 is built to support frequent daily use while delivering stable operation across long training sessions. Its structured climbing pattern helps users maintain proper posture and balance, reducing unnecessary strain while still delivering a demanding cardiovascular workout.
For facilities focused on joint-friendly cardio options that still produce meaningful training results, a commercial stairmill is a valuable addition. The French Fitness SM200 Black Stairmill offers a practical solution for gyms seeking reliable performance, training versatility, and long-term usability in a high-traffic setting.
NOTE: This is the same machine as the French Fitness SM200 Silver Stairmill except black in color. There are no other differences. If you prefer the silver version, please click the above link.
Features
- Purpose-built features designed to support durability, safety, and consistent performance in commercial fitness environments.
- Commercial-Grade Stairmill Design: Built to simulate continuous stair climbing, this commercial stairmill machine delivers structured vertical cardio training for gyms, studios, and shared-use facilities.
- Heavy-Duty Frame Construction: Reinforced steel frame supports long-term durability and stability under repeated daily use in high-traffic gym environments.
- Low-Impact Stair Climbing Motion: The revolving staircase design reduces joint stress compared to running or jumping while maintaining cardiovascular intensity.
- Multi-Level Resistance System: Offers 15 resistance levels, allowing users to adjust workout intensity across a wide range of fitness levels.
- Wide Step Platform: Each step measures 8.25" in height, 9.25" in depth, and 22" in width, providing a stable and secure footing during workouts.
- Integrated Console Display: Displays calories burned, total steps climbed, total height traveled, running speed, resistance level, workout time, heart rate, body weight input, and active program.
- Heart Rate Monitoring: Built-in pulse grips on the handlebars provide real-time heart rate feedback during training sessions.
- Pre-Programmed Workouts: Includes 8 built-in programs, including BMI, time-based, distance-based, calorie-based, and heart rate training modes.
- Variable Step Speed: Supports step rates from 24 to 164 steps per minute, accommodating everything from steady-state cardio to higher-intensity intervals.
- Universal Power Compatibility: Operates on both 110–120V and 220–240V power using the same standard plug.
- Rear and Side Handrails: Ergonomically positioned handrails support balance and control throughout each workout.
Specifications
• Paint Color: Black
• Finish: Durable commercial-grade coating
• Condition: New
• Grade: Commercial
• Frame Width: 29" (Will not fit through pathways less wide)
• Max Load Weight: 440lbs (200kg)
• Step Height: 8.25"
• Step Depth: 9.25"
• Step Width: 22"
• Resistance Levels: 15
• Step Speed Range: 24 to 164 steps per minute
• Display Type: Integrated console with multi-metric readouts
• Display Readouts: Calories, total steps climbed, total height traveled, running speed, resistance level, time, heart rate, body weight input, active program
• Workout Programs: 8 pre-programmed workouts including BMI, time, distance, calories, and heart rate
• Heart Rate Monitoring: Hand-grip pulse sensors
• Power Requirements: Standard 110V, 3-prong outlet
• Voltage Compatibility: 110–120V / 220–240V
• Electrical Rating: 100–240 VAC, 50/60 Hz, 100 VA
• Approximate Current Draw Based on Rating: about 0.83 amps at 120V / about 0.42 amps at 240V
• Note: Actual operating draw may vary during use. Contact us if your facility requires exact measured draw or electrical planning details.
• Ceiling Height Requirement (SM200) = 34" + Height of Tallest User (If Tallest User = 6'2", THEN 9'0" Ceiling Height Required)
• Product Weight: 452 lbs (205kg)
• Dimensions: 57"L x 34.6"W x 84.2"H (L:1450mm, W:880mm, H:2140mm)
Warranty
- Lifetime Frame Warranty
- 10 Years Parts Warranty*
- 1 Year Labor Warranty*
*What is covered? See complete French Fitness Warranty details.
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HOME PRODUCTS WARRANTY
Effective Date: January 4, 2021
This Warranty applies only to Products manufactured or distributed by French Fitness Inc. under the FRENCH FITNESS brand name.
1.1. This warranty for Home Products covers only those Products specifically designated with the FRENCH FITNESS HOME Warranty badge. These
machines should be used in a home, household or residential setting only for personal use by the original purchaser and extended family.
1.2. We
warrant that the FRENCH FITNESS HOME Products You have purchased is free from defects in materials or workmanship under normal use during the warranty period. This excludes paint and finish.
1.3.
The designation of Products covered by this warranty will be determined at Our sole discretion and stipulated at the owner’s manual.
1.4. During the warranty
period, We will at no additional charge, repair or replace (at Our option) the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Warranty under normal HOME use.
2. VOID WARRANTY
2.1. The warranty for FRENCH FITNESS HOME Products will become void if the machine is used outside a home, household, residential or personal setting.
2.2.
In other words, the warranty will become void if the machine is used in a:
2.2.1. Light commercial setting. A
light commercial facility is one (a) that does NOT charge monthly membership dues and (b) where the equipment would NOT be used by more than 50 people a day; such as in corporate facilities, offices, free-standing retail
establishments, restaurants, churches, small medical facilities, banks, hotels, apartments, condominiums, personal training studios, police and fire stations, and all other light commercial facilities that meet the
limitations listed above.
2.2.2. Commercial setting. A commercial facility is one (a) that charges monthly membership dues or (b) where the equipment
would be used by more than 50 people a day; such as in gyms, health clubs, fitness centers, professional athletics teams, prisons, military bases, government agencies, schools and colleges, hospitals, medical facilities,
rehabilitation centers, park and recreation departments, and all other commercial facilities that exceed the limitations listed above.
3. USA & CANADA
3.1. For Products within USA and Canada, the warranty covers ALL parts for a period 10 Years
from the date of purchase.
3.2. The warranty also covers labor for a period 1 Year from the date
of purchase.
4. INTERNATIONAL WARRANTY
4.1. Outside USA and Canada, the warranty covers ALL parts for a period 3 Years from the date of purchase.
4.2.
The warranty does NOT cover labor.
4.3. We do, however, have technicians available by phone and email who can walk You through installing or diagnosing the issue,
and appropriate part to replace.
5. PARTS
5.1. We will cover all shipping charges related to shipping warrantied parts. Please also note that new Products will include the manufacturer’s warranty, which may
or may not be valid for items shipped outside the USA and Canada.
5.2. If We send parts under the Warranty to You, You agree to return any unused / defective
/ old parts using a return shipping label that We will provide.
5.3. Failure to return any unused / defective / old parts with the
will void the warranty.
5.4. In repairing the Product, We may replace defective parts or, at Our option, serviceable used parts that are equivalent to
new parts in performance. All exchanged parts and Products replaced under this warranty will become Our property. We reserve the right to change manufacturers of any part to cover any existing warranty.
6. SERVICE
6.1. A technician will be dispatched within 1-2 weeks of notification of the service request.
6.2. Warranty
service in Northern California will be performed by Our in house technicians.
6.3. Warranty service outside Northern California will be performed by a trusted
member of Our nationwide network of technicians.
6.4. The warranty will be void if the customer fails to show for a scheduled service call
with a technician, unless the customer pays the technician directly. There will be a trip charge as soon as the technician is dispatched. If the customer fails to show for a scheduled service and does not communicate
with the technician, the customer will be responsible for the trip charge.
7. INCLUSIONS
The Warranty covers the following:
7.1. Any mechanical or electronic issues whatsoever, which are causing the machine to not work like new.
7.2.
Within USA and Canada, 100% labor costs and unlimited on-site technician diagnostic and repair visits.
7.3. 100% parts replacement including structural moving
parts such as bearings, pulleys, cables, motors, and batteries, etc. (if causing the machine to not function).
7.4. Wearable parts such as heart rate monitors,
pedals, treadmill decks, running belts, and track wheels, etc. (if causing the machine to not function).
7.5. Software issues including error screen messages,
program malfunctions, and console resets.
8. EXCLUSIONS
8.1. Any mechanical, software and cosmetic issue that is a direct result of improper use, physical damage, or the user engaging in an activity which the operational manual specifically warns against doing or caused by the user disassembling/reassembling the machine.8.2. Cosmetic defects including but not limited to scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless the Product has such defect upon receipt of the machine.
8.2.1. If there are any cosmetic defects on arrival, please contact Us within a week of delivery so We can fix the issue. If We are not notified within a week, it will not be covered.
8.3. Water, fire, heat, wind, or elemental damages, such as when the machine being left in an outdoor setting. Leaving the machine outdoors causes the machine to wear and deteriorate significantly quicker than indoors. Garage settings may be covered by the warranty.
8.4. Total Loss. If the Product or major parts of the machine are reported as stolen, missing or lost, the warranty will be void.
8.5. This Warranty does not extend to any Product not purchased from the French Fitness website or from an authorized French Fitness reseller.
8.6. This Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Us; (c) by modification of the Product; (d) as a result of service by anyone other than Us or Our authorized warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Customer is also responsible for reasonable and necessary maintenance. Reasonable and necessary maintenance includes proper cleaning and lubrication as specified in the owner's manual.
8.7. This warranty will not be extended to any product whose serial number has been removed, altered, or defaced.
8.8. This warranty does not cover service calls made to instruct owners on how to operate this equipment.
8.9. This warranty does not cover customer instruction, installation, set-up, or adjustments.
8.10. Should any Product submitted for Warranty service be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by the customer upon Our receipt of payment or acceptable arrangement of payment.
9. IMPORTANT ADDITIONAL TERMS AND RESTRICTIONS
9.1. Your sales receipt, showing the date of purchase of the Product, is Your proof of the date of purchase. You must present the proof-of-purchase documents
(including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this warranty.
9.2.
The warranty period starts the moment the Product is in Your possession or delivered to You.
9.3. The warranty extends only to the original purchaser.
It is not transferable to anyone who subsequently purchases the Product.
9.4. This warranty becomes VALID ONLY if the Product is assembled and installed according
to the instructions and directions included with the Product.
10. HOW TO REDEEM WARRANTY
10.1. To redeem this warranty, You must Contact Us.
10.2. We may elect to send a new part to
remedy the defect.
10.3. However in some cases, We may need to directly repair or entirely replace the equipment. You then must return the Product in its original container (or
equivalent) to the address that We will provide. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges associated with transportation of the Product. You are
responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment or return.
10.4. We will not accept any Product returned on a freight collect
basis or outside of Our normal business hours.
11. DISCLAIMER
11.1. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, WE MAKE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. WE EXPRESSLY DISCLAIM ALL WARRANTIES NOT STATED IN THIS WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS WARRANTY. NEITHER WE NOR ANY OF OUR AFFILIATES SHALL BE RESPONSIBLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSION MAY NOT APPLY TO YOU.
11.2. This warranty gives You specific legal rights and You may also have other rights that may vary from state to state. This is the only express
warranty applicable to French Fitness branded products. We neither assume nor authorize anyone to assume for it any other express warranty.
LIGHT COMMERCIAL PRODUCTS WARRANTY
Effective Date: January 4, 2021
This Warranty applies only to Products manufactured or distributed by French Fitness Inc. under the FRENCH FITNESS brand name.
1.1. This warranty for Light Commercial Products covers only those Products specifically designated with the FRENCH FITNESS LIGHT COMMERCIAL Warranty
badge. These machines should be used in a light commercial setting.
1.2. A light commercial facility is one (a) that does NOT charge monthly membership
dues and (b) where the equipment would NOT be used by more than 50 people a day; such as in corporate facilities, offices, free-standing retail establishments, restaurants, churches, small medical facilities, banks,
hotels, apartments, condominiums, personal training studios, police and fire stations, and all other light commercial facilities that meet the limitations listed above.
1.3.
We warrant that the FRENCH FITNESS LIGHT COMMERCIAL Products You have purchased is free from defects in materials or workmanship under normal use during the warranty
period. This excludes paint and finish.
1.4. The designation of Products covered by this warranty will be determined at Our sole discretion and stipulated at the owner’s manual.
1.5.
During the warranty period, We will at no additional charge, repair or replace (at Our option) the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Warranty under normal LIGHT COMMERCIAL
use.
2. VOID WARRANTY
2.1. The warranty for FRENCH FITNESS LIGHT COMMERCIAL Products will become void if the machine is used outside a light commercial setting.
2.2.
In other words, the warranty will become void if the machine is used in a Commercial setting. A commercial facility is one (a) that charges monthly membership dues or (b) where the equipment would
be used by more than 50 people a day; such as in gyms, health clubs, fitness centers, professional athletics teams, prisons, military bases, government agencies, schools and colleges, hospitals, medical facilities,
rehabilitation centers, park and recreation departments, and all other commercial facilities that exceed the limitations listed above.
3. USA & CANADA
3.1. For Products within USA and Canada, the warranty covers ALL parts for a period 10 Years
from the date of purchase.
3.2. The warranty also covers labor for a period 1 Year from the date
of purchase.
4. INTERNATIONAL WARRANTY
4.1. Outside USA and Canada, the warranty covers ALL parts for a period 3 Years from the date of purchase.
4.2.
The warranty does NOT cover labor.
4.3. We do, however, have technicians available by phone and email who can walk You through installing or diagnosing the issue,
and appropriate part to replace.
5. Parts
5.1. We will cover all shipping charges related to shipping warrantied parts.
Please also note that new Products will include the manufacturer’s warranty, which may or may not be valid for items shipped outside the USA and Canada.
5.2.
If We send parts under the Warranty to You, You agree to return any unused / defective / old parts using a return shipping label that We will provide.
5.3. Failure
to return any unused / defective / old parts with the will void the warranty.
5.4. In repairing the Product, We may replace
defective parts or, at Our option, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and Products replaced under this warranty will become Our property. We reserve the right
to change manufacturers of any part to cover any existing warranty.
6. SERVICE
6.1. A technician will be dispatched within 1-2 weeks of notification of the service request.
6.2. Warranty
service in Northern California will be performed by Our in house technicians.
6.3. Warranty service outside Northern California will be performed by a trusted
member of Our nationwide network of technicians.
6.4. The warranty will be void if the customer fails to show for a scheduled service call
with a technician, unless the customer pays the technician directly. There will be a trip charge as soon as the technician is dispatched. If the customer fails to show for a scheduled service and does not communicate
with the technician, the customer will be responsible for the trip charge.
7. INCLUSIONS
The Warranty covers the following:
7.2. Within USA and Canada, 100% labor costs and unlimited on-site technician diagnostic and repair visits.
7.3. 100% parts replacement including structural moving parts such as bearings, pulleys, cables, motors, and batteries, etc. (if causing the machine to not function).
7.4. Wearable parts such as heart rate monitors, pedals, treadmill decks, running belts, and track wheels, etc. (if causing the machine to not function).
7.5. Software issues including error screen messages, program malfunctions, and console resets.
8. EXCLUSIONS
8.1. Any mechanical, software and cosmetic issue that is a direct result of improper use, physical damage, or the user engaging in an activity which the operational manual specifically warns against doing or caused by the user disassembling/reassembling the machine.8.2. Cosmetic defects including but not limited to scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless the Product has such defect upon receipt of the machine.
8.2.1. If there are any cosmetic defects on arrival, please contact Us within a week of delivery so We can fix the issue. If We are not notified within a week, it will not be covered.
8.3. Water, fire, heat, wind, or elemental damages, such as when the machine being left in an outdoor setting. Leaving the machine outdoors causes the machine to wear and deteriorate significantly quicker than indoors. Garage settings may be covered by the warranty.
8.4. Total Loss. If the Product or major parts of the machine are reported as stolen, missing or lost, the warranty will be void.
8.5. This Warranty does not extend to any Product not purchased from the French Fitness website or from an authorized French Fitness reseller.
8.6. This Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Us; (c) by modification of the Product; (d) as a result of service by anyone other than Us or Our authorized warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Customer is also responsible for reasonable and necessary maintenance. Reasonable and necessary maintenance includes proper cleaning and lubrication as specified in the owner's manual.
8.7. This warranty will not be extended to any product whose serial number has been removed, altered, or defaced.
8.8. This warranty does not cover service calls made to instruct owners on how to operate this equipment.
8.9. This warranty does not cover customer instruction, installation, set-up, or adjustments.
8.10. Should any Product submitted for Warranty service be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by the customer upon Our receipt of payment or acceptable arrangement of payment.
9. IMPORTANT ADDITIONAL TERMS AND RESTRICTIONS
9.1. Your sales receipt, showing the date of purchase of the Product, is Your proof of the date of purchase. You must present the proof-of-purchase documents
(including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this warranty.
9.2.
The warranty period starts the moment the Product is in Your possession or delivered to You.
9.3. The warranty extends only to the original purchaser.
It is not transferable to anyone who subsequently purchases the Product.
9.4. This warranty becomes VALID ONLY if the Product is assembled and installed according
to the instructions and directions included with the Product.
10. HOW TO REDEEM WARRANTY
10.1. To redeem this warranty, You must Contact Us.
10.2. We may elect to send a new part to
remedy the defect.
10.3. However in some cases, We may need to directly repair or entirely replace the equipment. You then must return the Product in its original container (or
equivalent) to the address that We will provide. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges associated with transportation of the Product. You are
responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment or return.
10.4. We will not accept any Product returned on a freight collect
basis or outside of Our normal business hours.
11. DISCLAIMER
11.1. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, WE MAKE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. WE EXPRESSLY DISCLAIM ALL WARRANTIES NOT STATED IN THIS WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS WARRANTY. NEITHER WE NOR ANY OF OUR AFFILIATES SHALL BE RESPONSIBLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSION MAY NOT APPLY TO YOU.
11.2. This warranty gives You specific legal rights and You may also have other rights that may vary from state to state. This is the only express
warranty applicable to French Fitness branded products. We neither assume nor authorize anyone to assume for it any other express warranty.
COMMERCIAL PRODUCTS WARRANTY
Effective Date: January 4, 2021
This Warranty applies only to Products manufactured or distributed by French Fitness Inc. under the FRENCH FITNESS brand name.
1.1. This warranty for COMMERCIAL Products covers only those Products specifically designated with the FRENCH FITNESS COMMERCIAL Warranty
badge. These machines should be used in a commercial setting.
1.2. A commercial facility is one (a) that charges monthly membership dues or (b) where
the equipment is used by more than 50 people a day; such as in gyms, health clubs, fitness centers, professional athletics teams, prisons, military bases, government agencies, schools and colleges, hospitals, medical
facilities, rehabilitation centers, park and recreation departments, and all other commercial facilities that exceed the limitations listed above.
1.3. We
warrant that the FRENCH FITNESS COMMERCIAL Products You have purchased is free from defects in materials or workmanship under normal use during the warranty
period. This excludes paint and finish.
1.4. The designation of Products covered by this warranty will be determined at Our sole discretion and stipulated at the owner’s manual.
1.5.
During the warranty period, We will at no additional charge, repair or replace (at Our option) the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Warranty under normal COMMERCIAL
use.
2.1. For Products within USA and Canada, the warranty covers ALL parts for a period 10 Years
from the date of purchase.
2.2. The warranty also covers labor for a period 1 Year from the date of purchase.
3. INTERNATIONAL WARRANTY
3.1. Outside USA and Canada, the warranty covers ALL parts for a period 3 Years from the date of purchase.3.2. The warranty does NOT cover labor.
3.3. We do, however, have technicians available by phone and email who can walk You through installing or diagnosing the issue, and appropriate part to replace.
4. PARTS
4.1. We will cover all shipping charges related to shipping warrantied parts. Please also note that new Products will include the manufacturer’s warranty, which
may or may not be valid for items shipped outside the USA and Canada.
4.2. If We send parts under the Warranty to You, You agree to return any unused / defective
/ old parts using a return shipping label that We will provide.
4.3. Failure to return any unused / defective / old parts with
the will void the warranty.
4.4. In repairing the Product, We may replace defective parts or, at Our option, serviceable used parts that are equivalent
to new parts in performance. All exchanged parts and Products replaced under this warranty will become Our property. We reserve the right to change manufacturers of any part to cover any existing warranty.
5. SERVICE
5.1. A technician will be dispatched within 1-2 weeks of notification of the service request.
5.2. Warranty
service in Northern California will be performed by Our in house technicians.
5.3. Warranty service outside Northern California will be performed by a trusted
member of Our nationwide network of technicians.
5.4. The warranty will be void if the customer fails to show for a scheduled service call
with a technician, unless the customer pays the technician directly. There will be a trip charge as soon as the technician is dispatched. If the customer fails to show for a scheduled service and does not communicate
with the technician, the customer will be responsible for the trip charge.
6. INCLUSIONS
The Warranty covers the following:
6.1. Any mechanical or electronic issues whatsoever, which are causing the machine to not work like new.
6.2.
Within USA and Canada, 100% labor costs and unlimited on-site technician diagnostic and repair visits.
6.3. 100% parts replacement including structural moving
parts such as bearings, pulleys, cables, motors, and batteries, etc. (if causing the machine to not function).
6.4. Wearable parts such as heart rate monitors,
pedals, treadmill decks, running belts, and track wheels, etc. (if causing the machine to not function).
6.5. Software issues including error screen messages,
program malfunctions, and console resets.
7. EXCLUSIONS
7.1. Any mechanical, software and cosmetic issue that is a direct result of improper use, physical damage, or the user engaging in an activity which the operational manual specifically warns against doing or caused by the user disassembling/reassembling the machine.7.2. Cosmetic defects including but not limited to scratches, broken plastic, peeling stickers/logos/overlays, discoloration, etc., unless the Product has such defect upon receipt of the machine.
7.2.1. If there are any cosmetic defects on arrival, please contact Us within a week of delivery so We can fix the issue. If We are not notified within a week, it will not be covered.
7.3. Water, fire, heat, wind, or elemental damages, such as when the machine being left in an outdoor setting. Leaving the machine outdoors causes the machine to wear and deteriorate significantly quicker than indoors. Garage settings may be covered by the warranty.
7.4. Total Loss. If the Product or major parts of the machine are reported as stolen, missing or lost, the warranty will be void.
7.5. This Warranty does not extend to any Product not purchased from the French Fitness website or from an authorized French Fitness reseller.
7.6. This Warranty does not extend to any Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Us; (c) by modification of the Product; (d) as a result of service by anyone other than Us or Our authorized warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Customer is also responsible for reasonable and necessary maintenance. Reasonable and necessary maintenance includes proper cleaning and lubrication as specified in the owner's manual.
7.7. This warranty will not be extended to any product whose serial number has been removed, altered, or defaced.
7.8. This warranty does not cover service calls made to instruct owners on how to operate this equipment.
7.9. This warranty does not cover customer instruction, installation, set-up, or adjustments.
7.10. Should any Product submitted for Warranty service be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by the customer upon Our receipt of payment or acceptable arrangement of payment.
8. IMPORTANT ADDITIONAL TERMS AND RESTRICTIONS
8.1. Your sales receipt, showing the date of purchase of the Product, is Your proof of the date of purchase. You must present the proof-of-purchase documents
(including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this warranty.
8.2.
The warranty period starts the moment the Product is in Your possession or delivered to You.
8.3. The warranty extends only to the original purchaser.
It is not transferable to anyone who subsequently purchases the Product.
8.4. This warranty becomes VALID ONLY if the Product is assembled and installed according
to the instructions and directions included with the Product.
9. HOW TO REDEEM WARRANTY
9.1. To redeem this warranty, You must Contact Us.
9.2.
We may elect to send a new part to remedy the defect.
9.3. However in some cases, We may need to directly repair or entirely replace the equipment. You then
must return the Product in its original container (or equivalent) to the address that We will provide. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges
associated with transportation of the Product. You are responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment or return.
9.4.
We will not accept any Product returned on a freight collect basis or outside of Our normal business hours.
10. DISCLAIMER
10.1. EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, WE MAKE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. WE EXPRESSLY DISCLAIM ALL WARRANTIES NOT STATED IN THIS WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS WARRANTY. NEITHER WE NOR ANY OF OUR AFFILIATES SHALL
BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU.
10.2. This warranty gives You specific legal rights and You may also have other rights that may vary from state to state. This
is the only express warranty applicable to French Fitness branded products. We neither assume nor authorize anyone to assume for it any other express warranty.
